…are large incumbents in every market space, but “little fish” can come to dominate the ecosystem through effective brand-building and communication. The book came out at a time when “brand”…
Don’t be a pushover
…sense of each person’s specific instabilities. Every human system is a yin-yang of potential and consolidated energy. To build our resilience, it’s tempting to work only on our consolidated energy—i.e., our…
Emotional intelligence
…an integral and powerful part of how we think. And behind each individual feeling, there is a specific and decodable thought. For example: Anger = I am not getting what I…
When your business needs vision
…but visions tend to look a little different depending on the size and maturity of an organization: Large-scale enterprises tend to have visions that are formal, with clear metrics and…
Trauma
“The mourning process is a perfect example of flawless dyadic regulation of categorical emotions: The individual’s immersion in the full experience of grief (core affect) is contingent upon the availability…
Climb the ladder
…with problems stop working. This is an extremely stressful situation, and it requires energy to overcome. People without the extra energy to weather these “ego crises” don’t reach this step; they will choose…
Beyond average thinking
…examples show how these easy-to-compute shorthands can also lead us astray. Making money online For a pure e-commerce business, Average Order Value (AOV) is a standard measure of financial health….
Executive Coaching
…coaching session. My Background I’ve worked for over 25 years as a strategy consultant, helping organizations unlock trapped energy. Coaching allows me to unlock trapped energy for individuals—helping you get…
Writing
It’s become voguish in Silicon Valley to use the word “storytelling” to describe marketing communication, written communication generally, and even communication full stop. Personally, I don’t love this trend: most…