Navigate transitions, upgrade your systems and cultures, and ensure you have the right people in the right seats.
We work with organizations at transition moments where everything seems to be changing at once. Our typical change management projects include:
Leadership and vision
- Vision development
- Strategic planning
- Board evolution
- Leadership team coaching
Culture
- General culture evolution
- Performance management evolution
- Purpose, values, and behaviors
- Organizational design and development
Infrastructure
- CRM implementation + optimization
- Work and knowledge management tools
- Analytics and data visualization systems
- Cross-channel digital experience design
“Mark is brilliant — on so many levels. He brings a deep understanding of the landscape and forces driving the many segments across the technology industry, as well as the nonprofit and government sectors, making him a strategic partner with a broad set of reference points. The project he led for me became a collaboration that transformed the strategy of the organization I represented and foretold broader movements in the industry. The work we did together continues to be a defining moment of my career.”
