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Emotional intelligence

Emotions often get a bad rap in business settings. They are irrational, contagious, easily manipulated, and at odds with sound thinking.

At least, that’s one view. I say instead that emotions are an integral and powerful part of how we think. And behind each individual feeling, there is a specific and decodable thought.

For example:


These thoughts, once isolated, can be evaluated as true or untrue, helpful or unhelpful, and then acted on:


One of life’s big secrets is that you can facilitate your own growth, and improve your thinking—for free, I might add—just by attending to your own emotions.

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