One Hundred Years

One of my favorite books about history is Jacques Barzun’s From Dawn to Decadence: From 1500 to the Present: Five Hundred Years of Western Culture Life. It’s an impressive career summation, published in 2001 when Barzun was in his nineties. I love how he looks telescopically at broad historical trends, while also zooming into the messy details of specific times and places along the way. In the past two years, the long decline that Barzun observed has accelerated into a great unraveling of Western institutions—a breakdown marked by destructive monetary policy, increasing class conflict and geopolitical tension, rapid technological change,…

Brand marketing vs. performance marketing

There’s a simple procedure I use for creating or evaluating an organization’s marketing strategy. It starts with: Clarifying the opportunity we’re going afterArticulating and segmenting the specific stakeholder relationships we must foster to capture that opportunityDesigning and managing clear, custom funnels for each of those relationships These last two steps lend themselves to an easy-to-remember progression of images, where we could first depict an organization’s relationships with the outside world using a Venn diagram: And then pour each of those external circles into the top of a traditional marketing funnel, as if they were gumballs: And then, over time, we…

What is positioning?

Positioning is important for every organization. Yet there is no consensus on what the term means. Among positioning experts, Michael Porter talks about strategic advantage, Seth Godin talks about purple cows, and Clotaire Rapaille talks about tapping into enduring cultural archetypes. Are we really all discussing the same thing? Here is a simple description that I use to align teams and viewpoints: Positioning defines how external audiences see a company or product relative to its competitors. In practice, positioning answers three questions: Where are we in the competitive landscape?What is the nature of our offering?How are we situated in stakeholders’…

Becoming #1

Long ago a colleague recommended that I read the book Eating the Big Fish by Adam Morgan. I did. At the time, I thought it was interesting, if simplistic. And then I continued to use it as a key tool in my professional work for the next dozen years. The core idea in Eating the Big Fish is that there are large incumbents in every market space, but “little fish” can come to dominate the ecosystem through effective brand-building and communication. The book came out at a time when “brand” was the buzziest of buzzwords, one that could smother any…

Get in touch

Ask a question, or book an initial call—we'd love to hear from you.